CONFIRMED
Order Confirmed
Order Confirmed
THANK YOU — YOUR SIGN IS BEING BUILT
Your payment has been received and your order is now in production. We're handcrafting your sign with the same care we've put into 200+ signs for Australian businesses.
Confirmation Sent
Check your inbox for your order confirmation with full details, receipt, and your dedicated order reference number.
Your Order Contact
We'll send you production updates and tracking via WhatsApp. Keep your phone handy.
Your Order Journey
FROM OUR WORKSHOP TO YOUR DOOR
Every Neon Brothers sign is hand-built, individually quality-tested, and shipped with full tracking. Here's what's happening with your order right now.
1
Order Received
Your payment is confirmed. Our production team has received your order details and materials are being prepared.
✓ Complete
2
Handcrafted
Your sign is being hand-built by our manufacturing team. LED modules are tested individually before assembly.
3-5 business days
3
Quality Tested
Every sign goes through a 24-hour burn-in test, colour consistency check, and structural inspection before it leaves.
1 day
4
Shipped & Tracked
Your sign is carefully packaged with custom foam protection and shipped with full tracking to your door.
2-4 business days
Get Ready
PREPARE YOUR SPACE WHILE WE BUILD
Your sign will arrive in 5-9 business days. Use this time to get your installation spot ready. Most signs take just 15-30 minutes to mount.
Read Full Installation Guide →🔌
Check your power outlet
Make sure there's a power outlet within 1.5 metres of where the sign will go. Your sign comes with a standard AU plug.
📐
Mark the mounting position
Use painter's tape to outline where the sign will sit. Step back 2-3 metres to check the visual balance before committing.
🔩
Check your wall type
Brick, plaster, wood, or glass — each needs different fixings. Your sign arrives with the right hardware for most surfaces.
📸
Clear the area
Remove any existing fixtures, frames, or decorations from the wall. A clean surface makes installation faster and cleaner.
🔒
Payment Secured
SSL encrypted
🏭
In Production
Hand-built to order
✅
Quality Tested
24-hour burn-in
📦
Tracked Shipping
Door to door
2yr
Warranty
Parts + labour
💬
WhatsApp Updates
Real-time status
BROTHERS
QUESTIONS ABOUT YOUR ORDER?
Our team monitors every order personally. If you have questions about production, shipping, or installation — we're one message away.
