FAQ
Frequently Asked Questions
Frequently Asked Questions

CUSTOM SIGNAGE QUESTIONS ANSWERED.

Everything you need to know about ordering custom LED neon signs, 3D channel letters, lightbox signs, and commercial signage in Australia.

Pricing
How much does a custom neon sign cost in Australia? +

LED neon signs start from $100 AUD for small text signs. A typical custom neon sign with 2-3 words costs $200-$500. Larger signs (80cm+) or complex designs range from $500-$1,500.

Pricing
How much do 3D channel letters cost for a shopfront in Australia? +

3D channel letters for a business shopfront typically cost between $1,500 and $8,000 AUD, depending on the number of letters.

Pricing
How much does a lightbox sign cost in Perth? +

Lightbox signs start from $1,200 AUD for standard wall-mounted units. Price varies by size and panel type.

Pricing
What is the cheapest type of business sign? +

Flat-cut acrylic letters from $200, PVC letters from $150, LED neon from $100. All professional-looking.

Pricing
Do LED neon signs use a lot of electricity? +

No. A 60cm sign uses 12-24 watts. Running 8hrs/day costs about $5-$10/year. 80% less than glass neon.

Design
How do I design my own custom neon sign online? +

Use our Create Your Neon page. Type text, pick font & colour, see live preview with instant pricing.

Design
Can I get my business logo made into a neon sign? +

Yes. Send your logo via WhatsApp. We create a 3D mockup within 12-18 hours. Logo signs from $400.

Design
How long does it take to make a custom sign? +

Neon: 5-7 days. 3D letters: 7-14 days. Lightboxes: 7-14 days. All plus 3-5 days shipping.

Design
What is the difference between LED neon and glass neon? +

LED neon is safer, cheaper, lighter, more efficient (80% less power), and lasts 5x longer than glass.

Design
What colours are available for LED neon signs? +

18 colours including warm white, cool white, red, blue, green, pink, purple, plus RGB colour-changing.

Quality
What are 3D channel letters made of? +

Aluminium or stainless steel sides, acrylic/polycarbonate faces, internal LED modules. Grade 316 SS for coastal.

Quality
What is the difference between front-lit, halo-lit, and side-lit channel letters? +

Front-lit: light through face (bright). Halo-lit: light behind onto wall (premium glow). Dual-lit: both.

Quality
How long do LED neon signs last? +

50,000-100,000 hours. At 8hrs/day, that is 17-34 years. We use Meanwell drivers for longevity.

Quality
Are LED neon signs safe for bedrooms and indoor use? +

Yes. Low voltage (12V/24V), minimal heat, no glass, no gas. Safe for bedrooms and children's rooms.

Quality
What materials are best for outdoor business signs in Australia? +

316 SS for coast, silicone neon (not PVC), cast acrylic, fire-rated ACP, IP65 minimum rating.

Shipping
Do you ship custom signs Australia-wide? +

Yes. Free shipping to Perth, Sydney, Melbourne, Brisbane, Adelaide + all regional areas. Also UAE and USA.

Shipping
How are custom signs packaged for shipping? +

Foam-lined cartons for neon, wooden crates for 3D letters and metal signs. Installation kit included.

Install
How do I install a neon sign on my wall? +

Pre-drilled holes, wall plugs, mounting pins. Plug into standard outlet. Takes 15-20 minutes. Guide included.

Install
Can LED neon signs be used outdoors ? +

With outdoor spec: yes. We use IP65 silicone flex, sealed connections, outdoor-rated drivers. Specify when ordering.

Install
Do I need an electrician for a lightbox sign? +

Plug-in signs: no. Hardwired signs (most commercial): yes, licensed electrician required by Australian law.

Business
Do I need council approval for signage in Perth? +

External illuminated signs usually need a sign licence from local council. Internal signs typically do not.

Business
What sign is best for a cafe shopfront? +

Most cafes combine: 3D channel letters for exterior name + LED neon for interior feature wall. We advise on best combo.

Business
Can you do franchise signage across multiple locations? +

Yes. Consistent branding, colour matching, identical quality. Multi-address delivery across AU, UAE, USA.

Warranty
What warranty do your signs come with? +

2-year warranty on all illuminated signs. Covers LED driver, modules, flex, acrylic, metal frames

Warranty
How do I get a free quote or mockup? +

3 ways: online neon designer, WhatsApp (+61 460 365 015, 5-min reply), or contact form. Free 3D mockup in 12-18hrs.

CUSTOM SIGNAGE FAQ — LED NEON, 3D LETTERS, LIGHTBOX SIGNS AUSTRALIA

Neon Brothers is a custom signage company based in Perth, WA. We design and manufacture LED neon signs, 3D channel letters, illuminated lightbox signs, metal signs, and more for businesses across Perth, Sydney, Melbourne, Brisbane, Adelaide, Dubai, and the USA. Free shipping. 2-year warranty. 5-minute WhatsApp respon

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Free mockup in 12-18 hours. We reply in 5 minutes. Zero obligation.